
Senior Care Coordinator
1 week ago
Job Overview
As a leader in the HomeCare sector, this role is instrumental in delivering high-quality care to clients. The HomeCare Team Leader oversees a team of support workers, ensuring each client receives personalized and safe care that aligns with their goals.
Key Responsibilities:
- Establish respectful relationships with clients, promoting their dignity and preferences, and effectively communicating feedback to update support plans.
- Serve as the liaison between corporate, clinical, and field teams; host regular team meetings; maintain accurate documentation; and embody the organization's values.
- Oversee the delivery of complex-care tasks, monitor client well-being, manage supplies, lead complaint resolution, and ensure audit readiness.
- Foster a safety culture, ensure correct medication management, report hazards/incidents, and model professional boundaries.
- Provide guidance and mentorship to new staff, coordinate rosters, support performance reviews, and assist with recruitment and disciplinary processes.
Requirements:
- Certificate III in Individual Support (Ageing or Disability) and medication-assist module CHCC305C (or equivalent).
- Proven experience in community aged-care, including complex-care and medication support.
- Ability to consult and influence stakeholders, demonstrate strong organizational, delegation, and MS Office skills.
- Sound knowledge of Aged-Care Quality Standards, infection control, manual-handling, and other safe-work practices.
- Exhibit compassion, empathy, and commitment to client-centered care.
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