Country Operations Manager
3 weeks ago
Job Overview
As a key member of the Expeditors team, the Country Operations Manager will be responsible for overseeing local Transcon, Transport, and invoicing operations, finance, people, service providers, and customers. The focus will be on achieving on-time performance, operational efficiencies, business development, revenue growth, and diversification.
Key Responsibilities
- People Management
- Operational Excellence
- Customer Satisfaction
- Financial Management
- Compliance and Risk Management
- Culture and Team Development
- System Integration
Requirements
- Knowledge of Expeditors company policies and procedures
- Understanding of Expeditors' products, services, and systems
- Knowledge of the local and overall domestic freight forwarding market
Skills
- Proficient Microsoft Office skills (Excel, Word, etc.)
- Effective oral and written communication skills
- Effective interpersonal skills to relate to all levels and interested parties
- Effective time management
- Exceptional customer service at all levels
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