Team Operations Manager

4 days ago


Cannon Hill, Queensland, Australia Guzman Y Gomez Full time
Job Description

We are seeking an experienced Shift Leader to join our team at Guzman y Gomez.

  • A minimum of 2 years experience in a leadership or supervisory role within the fast food industry is required.
  • A proven track record of providing outstanding customer service and ensuring high levels of staff satisfaction.
  • The ability to motivate and lead a team to deliver exceptional results, with a focus on operational excellence and quality standards.

About Us

Guzman y Gomez is a leading Mexican restaurant chain that prides itself on its authentic flavors and commitment to delivering unforgettable dining experiences.

Your Role

As a Shift Leader, you will play a key role in shaping our customers' perceptions of our brand by delivering exceptional service, maintaining a clean and safe working environment, and ensuring our menu items are prepared to the highest standards.

What's In It For You?

We offer a range of benefits, including:

  • A competitive salary of $65,000 - $70,000 per annum, based on experience.
  • Flexible rosters and employment stability.
  • Free GYG uniforms and exclusive merchandise.
  • Heavily discounted meals.
  • Ongoing training and development opportunities.
  • Career pathways into Assistant Restaurant Manager and beyond.

Requirements

To be successful in this role, you will need to have:

  • Leadership or supervisory experience in a fast-paced environment.
  • A proven track record of providing outstanding customer service.
  • The ability to motivate and lead a team.
  • Completed or willingness to complete Food Safety Supervisor certificate.
  • Completed or willingness to undertake Responsible Service of Alcohol course.

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