Regional Network Operations Expert

7 days ago

Brisbane, Queensland, Australia beBeeNetwork Full time $90,000 - $130,000

Job Role: Regional Technical Specialist

The Regional Technical Specialist plays a pivotal role in ensuring the operational stability and resilience of our environment.

This position is responsible for providing technical assistance for networks, servers, security, and communication services. You will collaborate closely with operations leaders and staff to ensure Service Delivery aligns with organisational goals.

You will identify opportunities for continuous improvement within the field, building relationships with key stakeholders and engaging business stakeholders to plan and implement changes.

The role involves receiving, recording, tracking, and resolving support calls, prioritising work according to business impact. You will also maintain monitoring tools, provision network equipment, plan and complete life cycle activities, and deliver ongoing management and optimisation of networks, servers, security, and communication services.

Additionally, you will maintain technical documentation and diagrams, operate outside core business hours to minimise disruption to clients, and participate in the on-call roster.

For success in this role, you require a tertiary qualification in an information technology discipline, preferably in networks. You will need experience in network administration, troubleshooting, and configuration, as well as security administration and Windows server administration.

Strong relationship-building skills, effective verbal and written communication, and ability to acquire new knowledge and skills are essential.

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