Customer Service Representative

4 weeks ago

Picton, New South Wales, Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at our NSW, Wollondilly Community Leisure Centre - Picton 2571 location.

Key Responsibilities
  • Provide exceptional customer service to all customers, both in person and over the telephone
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrolments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures
Requirements
  • Positive, friendly, helpful and energetic work style
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Police Check
  • Working with Children Check
About Us

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

We are an equal opportunity employer and welcome applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability.

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