Workforce Care Leader

3 days ago

Hornsby, New South Wales, Australia beBeeCareleader Full time $100,000 - $120,000
Job Overview

We are seeking a skilled Workforce Optimiser to lead our contact centre operations. This role involves strategic workforce planning, resource allocation, and service delivery management.

  • Workforce Planning, Forecasting & Scheduling
  • Service Delivery & Performance Enhancement
  • Training, Support & Process Improvement
  • Stakeholder Engagement & Leadership
  • Reporting Analytics & Governance

The ideal candidate will have experience in workforce planning, excellent knowledge of contact centre technology, and strong communication and stakeholder management skills.

About Us

Our organisation offers a comprehensive range of imaging services through a network of practices across Sydney, Illawarra, Central Coast, and the Hunter and Central West.

Our Values

We prioritise care in everything we do. We are courageous, accountable, and trustworthy.

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