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Senior Lending Process Specialist
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Lending Business Analyst Position
About the RoleWe are seeking an experienced Business Analyst to play a pivotal role in shaping our lending processes by simplifying products, streamlining onboarding workflows, and enhancing the customer experience across the lending lifecycle.
Main Responsibilities- Contribute to the development of a future state view for lending and help simplify both product offerings and the customer journey through effective process mapping.
- Work closely with cross-functional teams to design and implement new loan origination processes, including home loans from pre-approval to fulfillment.
- Partner with other Business Analysts to define requirements, drive discovery sessions, and ensure end-to-end process alignment.
- Assist in designing and implementing new workflows for onboarding and product delivery.
- Collaborate with stakeholders to understand business needs and translate them into clear, actionable requirements.
- Operate within an Agile delivery team, actively contributing to sprint activities and ceremonies.
- Identify and support the management of downstream impacts such as customer data (Salesforce) and BI reporting.
- Engage with teams working on platforms like Simpology to ensure seamless integration with our lending platform.
- Proven experience as a Business Analyst in the lending or financial services domain with a focus on loan origination.
- Solid understanding and experience of loan origination, particularly home loans.
- Exposure to the entire lending lifecycle from pre-approval through to settlement.
- Experience in Agile delivery environments working closely with Product Owners and UX designers.
- Ability to support multiple streams of work in-flight while contributing to strategic future-state planning.
- Strong documentation, communication, and stakeholder engagement skills.
- Familiarity with Simpology or similar lending platforms.
- Previous work on projects with Salesforce, BI reporting, or downstream data systems.
- Experience with workflow redesign or onboarding automation.
