Senior Scheduling Excellence Professional

5 days ago

Melbourne, Victoria, Australia beBeeScheduling Full time $100,000 - $125,000
Job Description

We are seeking a highly experienced and detail-oriented Senior Scheduling Excellence Professional to lead and support outpatient scheduling processes, deliver training, and ensure compliance with reporting requirements for Metro South Health.

This role will oversee the Oracle Health ESM database, providing subject matter expertise in complex builds and scheduling requirements. The successful candidate will develop and oversee an ESM education program to enhance system proficiency.

  • Provide direct line management to AO4 ESM Officers and AO3 Outpatient ESM Data Support Officers.
  • Deliver specialist expertise in Oracle Health ESM builds and scheduling requirements.
  • Develop and oversee an ESM education program to enhance system proficiency.
Key Skills and Qualifications

We are looking for a strong communicator and collaborative leader with a passion for improving system processes and data quality. The ideal candidate will have:

  • Proven leadership and team management experience in a healthcare or scheduling environment.
  • Expertise in Oracle Health ESM or similar scheduling/database systems.
  • Strong auditing, analytical, and problem-solving skills.
  • Excellent written and verbal communication with the ability to work across multidisciplinary teams.
About the MSH ESM Team

The MSH ESM Team provides support to all MSH facilities for the outpatient ESM scheduling system. This support includes front-end user support via phone or remote access, clinic build and de-build, data quality audits, and advocacy for MSH requirements in the state-wide ESM forum.

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