Packaging Operations Manager

3 days ago

Melbourne, Victoria, Australia beBeePackagingManager Full time $120,000 - $130,000
Job Overview

This role requires a hands-on leader with strong technical knowledge in packaging or food manufacturing equipment to thrive in customer-facing roles where communication, professionalism, and problem-solving are key.

Key Responsibilities
  • Lead and support a team of field service technicians across various industries, ensuring timely completion of jobs safely and to a high standard.
  • Manage daily service operations including scheduling, prioritizing, and resource allocation for efficient outcomes.
  • Communicate effectively with customers, providing clear updates and managing expectations while maintaining a professional demeanor.
  • Handle conflict and challenging situations with confidence, ensuring seamless resolution and customer satisfaction.
  • Provide technical expertise and hands-on guidance when required, driving team performance and success.
Requirements
  • A proven track record of experience in a supervisory or leadership role within a service environment is essential.
  • Strong technical knowledge in packaging or food manufacturing equipment is mandatory for this position.
  • Excellent customer communication skills, with the ability to build relationships at all levels, are critical for success in this role.
  • Confident handling of conflict and effective issue resolution are key attributes required for this position.
  • Safety-focused, organized, and able to manage a fast-paced workload, this individual will excel in this dynamic environment.

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