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Shift Leader

1 month ago

Melbourne, Victoria, Australia Guzman Y Gomez Full time

Company Overview

Guzman y Gomez is a renowned fast-food chain that embodies the spirit of authentic flavors and community. As a Shift Leader, you will play a pivotal role in shaping unforgettable dining experiences for our guests.

About the Role

This leadership position requires someone who can lead, coach, and motivate their team to deliver exceptional guest experiences while maintaining the highest standards of food safety and quality. Your success will be measured by your ability to drive operational excellence and foster a positive work environment for the crew.

Key Responsibilities

  • Lead and manage shifts effectively, ensuring seamless service delivery
  • Coach and develop team members to enhance their skills and knowledge
  • Maintain high levels of food safety and quality standards
  • Foster a positive and inclusive work environment

Salary and Benefits

We offer a competitive salary range of $55-$65 per hour, depending on experience. Additionally, you will receive:

  • Fair pay in line with the Fast-Food Industry Award
  • Flexible rosters and employment stability
  • Free and comfortable GYG uniforms and exclusive merch
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • An uncapped referral program Bring your mates and earn $200 per successful referral
  • Team building activities and regular crew competitions
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
  • The chance to join our Hola Central team or become a Franchisee

Requirements

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

Working at Guzman y Gomez

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.