Travel Consultant

1 month ago


Melbourne, Victoria, Australia Helloworld Travel Limited Full time
About the Role

Helloworld Travel Limited is seeking an experienced Groups and Cruise Consultant to join their dynamic team in South Melbourne. As a key member of the Group division, you will be responsible for arranging trips for groups of 10 up to 400 for a diverse range of clients in Australia and overseas.

Key Responsibilities
  • Provide exceptional customer service over the phone and via email to clients and travel partners.
  • Organize quotations and book group travel arrangements for international and domestic wholesale clients.
  • Provide local assistance while groups are in the country, ensuring a seamless travel experience.
  • Prepare and accurately issue invoices, receipt payments, and maintain financial documents.
Requirements
  • Minimum 12 months of unrestricted work rights within Australia.
  • Knowledge and experience with travel bookings and possibly groups.
  • Knowledge of the Tour plan booking system.
  • Computer skills and ability to confidently learn new systems.
  • Driven, highly motivated, and efficient organizer.
  • Exceptional attention to detail and good writing skills.
  • Ability to speak a European language (advantageous but not essential).
What We Offer
  • Opportunity to work for an industry leader.
  • Vibrant and energetic work environment.
  • Access to exclusive travel discounts.
  • Career progression and development opportunities.
Equal Employment Opportunity

Helloworld Travel Limited is an equal employment opportunity employer and does not tolerate workplace discrimination, bullying, or harassment. As a people leader, you will ensure that you uphold our values, demonstrate strong leadership, and foster an environment that values diversity and opportunity.

Please note that the successful applicant will be required to undergo a police check as part of our recruitment process.


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