
Physio Aide Receptionist
6 days ago
About our Physiotherapy Clinic
We pride ourselves on delivering high-quality care to help patients recover, move, and thrive.
About the Role:This dual role combines receptionist responsibilities with physio aide duties, offering variety and the chance to work closely with both administrative and clinical sides of the clinic.
You'll play a vital part in ensuring patients feel welcomed and supported throughout their experience.
Key Responsibilities:
- Greet patients warmly and professionally
- Maintain accurate patient records and handle intake forms
- Process payments, invoicing, receipts, and reconciliation
- Administer insurance, CTP, and workers' compensation claims
- Provide support for clinical programmes, including working with diverse range of patients (e.g. chronic pain management, and sports recovery)
- Help with exercise programs under supervision of the physiotherapist
- Build positive relationships with patients and clinicians to support a unified team approach
- Assist with cleaning treatment rooms and getting patients ready
Requirements:
- Friendly, approachable demeanour and excellent personal presentation
- Strong communication skills (verbal and written)
- Ability to multitask and adapt in dynamic, fast-paced environment
- Confidence to work independently while supporting a small team
- Quick learner who can follow processes and procedures effectively
- Proficient computer skills
- A passion for health and wellness
What We Offer:
- Flexible part-time casual hours (to be discussed)
- Remuneration: in line with Award rates plus Superannuation as applicable
- A supportive and friendly work environment
- On-the-job training for both reception and physio aide responsibilities
Benefits:
- Free drinks
- Professional development assistance
Contact Information:
- Work Authorisation: Australia (preferred)
- Work Location: In person
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