ANZ Clinical Implementation Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeClinical Full time $100,000 - $150,000
Clinical Customer Success Manager Job Summary

As a Clinical Customer Success Manager, you will play a pivotal role in ensuring the successful implementation and operation of our Oneview platform for customers in the ANZ market. This is an exciting opportunity to leverage your clinical expertise and build strong relationships with customers to drive business growth and customer satisfaction.

Key Responsibilities:
  • Develop in-depth knowledge of Oneview's products to support customers in achieving successful outcomes.
  • Collaborate with customers to set and track customer success metrics based on our Value Framework.
  • Work with customers to implement and optimize clinical and operational workflows for our product functionality.
  • Leverage and support standardized training materials for customers and their training programs.
  • Develop and cultivate operational relationships across the customer base.
  • Identify opportunities to optimize the solution and add value for customers within existing capabilities and through product development.
  • Be the clinical domain expert and user champion for Oneview product development and adoption in the ANZ market.
  • Collaborate with Account Management to prepare for and conduct monthly operational and quarterly executive meetings with customer stakeholders.
  • Collaborate with Product to ensure that standardized data analytics enable the measurement of customer success metrics.
  • Participate in our global Customer User Group and foster our ANZ customer community and customer collaboration.
Requirements:
  • A nursing or comparable clinical qualification.
  • Experience in clinical informatics and/or in the successful implementation or operation of technology within a hospital environment.
  • Previous professional services or customer service experience preferred.
  • Excellent communication skills with confidence to conduct presentations and demonstrations to large groups of stakeholders at all levels.
  • Excellent organizational, project management & time management skills.
  • Highly personable with ability to build relationships.
  • Collaborative with a strong sense of teamwork understanding when we succeed, we succeed together.
  • Ability to travel within Australia when required to customer sites up to 20% of time.

  • Product Specialist Anz

    1 week ago

    Sydney, New South Wales, Australia Invacare Anz Full time

    Invacare is a proud supplier of mobility and medical equipment that is used in hospitals, aged care facilities and homes all around the world. We have an extensive line of products which includes manual and powered wheelchairs, mobility scooters, beds and mattresses, patient lifters, ramps and more. Our mission? To make people's Life's Experiences...

  • MI Clinical Applications Specialist ANZ

    3 weeks ago

    Sydney, New South Wales, Australia GE HealthCare Full time

    Overview Job Title: MI Clinical Applications Specialist ANZ at GE HealthCare The Molecular Imaging Applications Specialist is responsible for providing formal technical and clinical support during the sales process within Australia & New Zealand. Responsibilities may include training and/or customer service activities. Providing the required pre-sale...

  • MI Clinical Applications Specialist ANZ

    3 weeks ago

    Sydney, New South Wales, Australia GE HealthCare Full time

    OverviewJob Title: MI Clinical Applications Specialist ANZ at GE HealthCareThe Molecular Imaging Applications Specialist is responsible for providing formal technical and clinical support during the sales process within Australia & New Zealand. Responsibilities may include training and/or customer service activities. Providing the required pre-sale product...

  • Anz Gtm Lead, Anz Specialist Team

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services Australia Pty Ltd Full time

    Experience developing strategies that influence leadership decisions at the organizational level- Experience in developing, negotiating and executing business agreements- Experience influencing internal and external stakeholders- 10+ years of building and leading large teams and working in matrixed operating structures experienceAbout Amazon Web ServicesAWS...

  • Head of Clinical Education Aesthetics

    2 weeks ago

    Sydney, New South Wales, Australia CXCosmetics ANZ Full time $70,000 - $120,000 per year

    Join a Business That Values Your ExpertiseCXCosmeticsis Australia's fastest-growing professional aesthetics company. Proudly family-owned and operated, we are part of the Claremont Group, a leader with over 30 years of experience across professional haircare, skincare, and medical aesthetics.We represent world-class brands such asStylage, Toskani, Bioline...

  • Clinical Healthcare Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExpert Full time $100,000 - $140,000

    Job OverviewAs a leading medical device company, we are committed to improving the quality of people's lives through innovative developments in healthcare.We operate across a range of imaging, information, and monitoring systems, pushing the boundaries of what is possible in healthcare. Our diverse team brings together expertise from around the world,...

  • Small Business Specialist, Nsw

    2 weeks ago

    Sydney, New South Wales, Australia Anz Full time

    About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleThe purpose of this role is to predominantly support new and existing small business customers who visit the designated branch via leaders, or via other referral...

  • Clinical Specialist Anz

    1 week ago

    Sydney, New South Wales, Australia Mölnlycke Full time

    **_Are you ready to challenge yourself in a new environment and have a real impact?_**At Molnlycke, you'll be helping to equip medical professionals with solutions to improve outcomes for patients. And you'll develop your career in a growing organization with an inspirational culture-where you'll be recognized for the results you've achieved.**KEY...

  • ANZ People Strategies Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHR Full time $150,000 - $180,000

    People Strategies Specialist - ANZJob Description:We are seeking a skilled and innovative People Strategies Specialist to support our business objectives in the ANZ region.The ideal candidate will have expertise in talent acquisition, development, organizational design and employee engagement initiatives.Key Responsibilities:Develop strategic partnerships...

  • Clinical Research Associate Ii

    2 weeks ago

    Sydney, New South Wales, Australia Emerald Clinical Full time

    OverviewJoin to apply for theClinical Research Associate IIrole atEmerald Clinical.AtEmerald Clinical, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical,...