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Branch Manager

4 weeks ago

Parramatta, New South Wales, Australia IPAR Full time
Job Title: Branch Manager

As a Branch Manager at IPAR, you will play a pivotal role in leading a high-performing team to deliver exceptional customer service and achieve business objectives.

Key Responsibilities:
  • Lead a team to deliver consistent high-quality customer service, evidenced through customer satisfaction, repeat referrals, and achievement of SLAs;
  • Identify and implement innovative operational improvements to drive business growth and efficiency;
  • Develop business and facilitate growth opportunities through strategic planning and execution;
  • Recruit, induct, and train new team members to ensure a skilled and motivated workforce;
  • Participate in key account meetings and leadership forums to drive business outcomes;
  • Undertake monthly supervision with direct reports to ensure their growth and development;
  • Drive an engaging workplace culture that fosters collaboration, inclusivity, and high performance.
Requirements:
  • Tertiary allied health qualifications in Physiotherapy, Occupational Therapy, Exercise Physiology, Rehabilitation Counselling, Social Work, Psychology, or Nursing;
  • Full Professional Registration with relevant governing body: AHPRA, ESSA, AASW, ASORC, RCAA;
  • Experience in a similar role (Branch Manager/Team Leader) or demonstrated ability to lead and drive others' performance;
  • Previous or current experience in Occupational Rehabilitation;
  • A current NSW Driver's License and access to own car with compulsory insurance is a must.
About IPAR:

IPAR is a fast-growing organization with a team of over 3,500 people across Australia. We value diversity, inclusivity, and accessibility, and are committed to creating a workplace culture that supports the well-being and growth of our employees.

We are an Equal Opportunity Employer, proudly welcoming people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.