Branch Manager

4 weeks ago

Parramatta, New South Wales, Australia IPAR Full time
Job Title: Branch Manager

As a Branch Manager at IPAR, you will play a pivotal role in leading a high-performing team to deliver exceptional customer service and drive business growth. Your expertise in occupational rehabilitation will be instrumental in developing and implementing innovative operational improvements, while your leadership skills will inspire and motivate your team to achieve outstanding results.

Key Responsibilities:

  • Lead a team to deliver consistent high-quality customer service, evidenced through customer satisfaction, repeat referrals, and achievement of SLAs;
  • Identify and implement innovative operational improvements to drive business growth and efficiency;
  • Develop and facilitate business growth opportunities, including recruitment, induction, and training of new team members;
  • Participate in key account meetings and leadership forums to drive business strategy and growth;
  • Undertake monthly supervision with direct reports to ensure their performance and development needs are met;
  • Drive an engaging workplace culture that promotes collaboration, inclusivity, and high performance.

Requirements:

  • Tertiary allied health qualifications in Physiotherapy, Occupational Therapy, Exercise Physiology, Rehabilitation Counselling, Social Work, Psychology, or Nursing;
  • Full Professional Registration with relevant governing body: AHPRA, ESSA, AASW, ASORC, RCAA;
  • Experience in a similar role (Branch Manager/Team Leader) or demonstrated ability to lead and drive others' performance;
  • Previous or current experience in Occupational Rehabilitation;
  • A current NSW Driver's License and access to own car with compulsory insurance is a must.

About IPAR:

IPAR is a fast-growing organization with a team of over 3,500 people across Australia. We value diversity, inclusivity, and collaboration, and are committed to making a positive difference in the lives of our clients, customers, and community. Our values of Great People, Big Hearts, and Bold Ideas drive every decision we make as a business and as a team.

We are an Equal Opportunity Employer, proudly welcoming people with disability, including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.

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