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Pet Care Ambassador

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $53,000 - $73,000
Job Title:

Pet Care Ambassador

Job Description:

We deliver exceptional pet care experiences that exceed our clients' expectations. Our team of passionate animal lovers work together to create a warm and welcoming environment for pets and their owners.

This is a varied and rewarding role where you will be cross-trained across all areas of our pet care business – from caring for our four-legged guests to providing friendly customer service.

You will have opportunities to develop your skills, learn new aspects of the business, and progress your career within our national network.

Key Responsibilities:
  • Welcoming pets & their owners into our facilities
  • Caring for our furry guests and ensuring their needs are met
  • Managing the phones to take bookings and answer telephone enquiries
  • Promoting retail sales of high-quality products to suit each individual pet/owner's needs
  • Providing excellent customer service and creating memorable experiences for our clients
Requirements:
  • 3-5 years' experience in a fast-paced reception or customer service role
  • Exceptional time management and organisational skills
  • Strong communication skills and ability to build rapport with customers
  • Ability to work independently and as part of a team
  • Availability to work peak periods including public holidays, Christmas, Easter and school holiday periods
Benefits:
  • Ongoing training and learning opportunities
  • Career growth opportunities across our national network
  • Free parking
  • Employee Assistance Program (EAP)
  • Employee discounts on a range of products and services