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Business Analyst, ANZ Plus
2 months ago
The Australia and New Zealand Banking Group Limited is seeking a highly skilled Business Analyst to join its Home Ecosystem Value Stream under Innovation, Partnerships and Design. As a Business Analyst, you will play a critical role in building products, services, and experiences that will help customers navigate the challenging process of buying a home.
Key Responsibilities- Collaborate with cross-functional agile delivery squads to design and deliver digital features within ANZ Plus.
- Work closely with Product Owners, Engineers, Business Services, Risk, and Compliance to understand customer features, process flows, risks, and controls.
- Refine concepts and explore new ideas to drive business growth and customer satisfaction.
- Participate in key operational processes to ensure features remain compliant with obligations.
- Help roll out new and updated features to ensure seamless adoption.
- Define reporting and provide insights on feature performance.
- Business or process analysis experience from a mobile apps or web environment.
- Experience supporting large-scale complex, transformational work involving cross-functional squads.
- Understanding of banking and digital payments functionality and obligations.
- Experience in change or implementation for driving successful project outcomes and seamless activations.
- Ability to respectfully challenge the status quo and keep the customer at the centre of data-driven decision making.
- Understanding of regulatory and compliance requirements.
- Commercial mindset to map processes and system dependencies and think broader than just the value stream.
At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch, and we celebrate the different backgrounds, perspectives, and life experiences of our people. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
