Mortgage Assessment Specialist

3 weeks ago


Melbourne, Victoria, Australia Heartland Bank Full time

About the Role

As a Mortgage Assessment Specialist at Heartland Bank, you will play a pivotal role in our Melbourne office, managing a portfolio of reverse mortgage applications from inception to final approval.

Your Responsibilities

  • Conduct thorough credit evaluations and make informed decisions within your Delegated Lending Authority.
  • Ensure a streamlined process for applicants, characterized by efficiency and proactive communication.

What We Are Looking For

The ideal candidate will possess a strong customer-centric mindset, with a background in lending and finance. You should be adept at engaging with a variety of personalities and collaborating effectively across teams.

Key Qualifications

  • Outstanding verbal and written communication skills.
  • A relevant tertiary qualification in business or finance is preferred.
  • A proven track record of innovative problem-solving abilities.
  • Strong relationship-building skills with stakeholders.
  • A dedication to customer-focused practices, ensuring optimal outcomes for clients.

About Heartland Bank

Heartland Bank is committed to delivering unique banking solutions tailored to the needs of Australians. Our digital-first approach allows customers to focus on what truly matters, free from the constraints of traditional banking.

With a legacy dating back to 1971, we are recognized as leaders in reverse mortgages and specialist livestock finance. Our extensive experience in financial services is reflected in our commitment to excellence.

Our Culture and Values

At Heartland Bank, we pride ourselves on our innovative spirit and collaborative environment. We provide ample opportunities for professional growth and encourage participation in various internal initiatives, including diversity and sustainability programs.

Employee Benefits

We offer a range of benefits including flexible working arrangements, wellness programs, and team-building activities, fostering a supportive workplace culture.

Diversity and Inclusion

We celebrate the diverse characteristics that enrich our team and are dedicated to creating an inclusive environment where everyone can thrive. We welcome applications from all individuals and encourage you to share your pronouns in your application.



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