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Retail Sales Specialist

2 months ago

Gold Coast, Queensland, Australia Foot Locker Full time

Position Summary:

As a Sales Associate at Foot Locker, you embody the spirit of our brand. Your passion for athletic footwear and apparel shines through as you engage with customers, sharing your knowledge and enthusiasm for the latest trends. You thrive in a collaborative environment, working alongside your team to create an inviting atmosphere for all shoppers.

Key Responsibilities:

  1. Provide exceptional customer service by being well-versed in all product offerings and collaborating with colleagues to enhance the shopping experience.
  2. Achieve sales targets while delivering an outstanding customer journey and meeting operational standards.
  3. Maintain personal performance metrics and productivity benchmarks.
  4. Engage with every customer by utilizing open-ended questions to identify their needs.
  5. Demonstrate a willingness to learn and share knowledge about products and industry trends to better serve customers.
  6. Stay informed about all product details and current or upcoming trends in the market.
  7. Foster a positive and inclusive workplace culture.

Qualifications:

  1. 0-3 years of experience in retail.
  2. Comfortable and confident in engaging with customers to provide a premium shopping experience.
  3. Driven to achieve excellent results through a genuine passion for customer interaction and athletic merchandise.
  4. Proactive in completing tasks and responsibilities with minimal supervision.
  5. Flexible availability, including evenings, weekends, and holidays.