Duty Manager
1 month ago
Frontline Hospitality Melbourne West is seeking an experienced and dedicated Restaurant Duty Manager to oversee daily operations and lead our talented team of over 50 staff members in our stunning fine dining steakhouse.
Key Responsibilities:
- Manage and motivate a large team to deliver exceptional customer service and maintain high standards of service and efficiency.
- Uphold and implement our menu of service, ensuring a seamless dining experience for our guests.
- Maintain the restaurant's exceptional reputation by addressing and resolving customer complaints in a timely and professional manner.
- Oversee stock inventory and ensure timely ordering and replenishment to maintain optimal levels.
- Support senior management in daily operations and contribute to strategic initiatives.
- Foster a positive, inclusive, and collaborative workplace culture, mentoring and developing staff to encourage personal and professional growth.
Requirements:
- Proven experience in a Duty Manager or similar role within a fine dining restaurant.
- Strong leadership skills, with the ability to motivate and manage a large team.
- Excellent customer service and conflict resolution skills, with a flexible approach to training and skill development.
- Able to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
What We Offer:
- A dynamic work environment within a renowned establishment.
- Opportunities for career growth and development in a larger business.
- A competitive salary and benefits package.
- A supportive team culture that values creativity and innovation.
Eligibility: Only candidates living in Australia with full working rights will be shortlisted for the role.
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