Highly Experienced Accounts Professional

24 hours ago

Perth, Western Australia beBeeSkills Full time $70,000 - $100,000
Account Services Officer Job DescriptionAbout the Role

We are seeking a highly skilled and experienced professional to join our team as an Account Services Officer.

This role involves managing high-value and complex accounts, ensuring timely resolution of outstanding debts and executing collection strategies and process improvements.

The successful candidate will have strong negotiation, communication, and conflict resolution skills, with a high attention to detail and excellent organisational skills.

Key Responsibilities:

  • Support the collections team to achieve monthly targets and KPIs
  • Manage high-value and complex accounts, ensuring timely resolution of outstanding debts
  • Execute collection strategies and process improvements
  • Proactively follow up on overdue accounts
  • Liaise with internal departments and external stakeholders to resolve disputes
  • Ensure compliance with relevant legislation, company policies, and ethical standards
Requirements

To be successful in this role, you will need:

  • At least 2 years' experience in a similar accounts or customer service role

Desirable Skills:

  • Proficiency in collection systems and Microsoft Office Suite
  • Knowledge of relevant laws and regulations (e.g., debt recovery, privacy and credit)
What We Offer

As an Account Services Officer, you will be part of a dynamic team that values work flexibility, development opportunities, and a supportive workplace culture.

We offer a range of benefits including wellness programs, gym membership, and private health benefits.

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