Culinary Services Support Specialist
1 week ago
About Us:
At Uniting AgeWell, we are dedicated to empowering older individuals to achieve a sense of wellbeing, autonomy, and community belonging. Our mission is to ensure that they have seamless access to the necessary community or residential services that enable them to lead fulfilling lives. With a workforce of 4300 staff and 600 volunteers across various locations in Victoria and Tasmania, we are committed to delivering exceptional services and care.
We foster a workplace culture grounded in the BEST philosophy – Believe, Excel, Support, and Trust – which is reinforced by our core values of Kindness, Respect, Integrity, Innovation, and Inclusion. Our customer service charter and promises guide our operations. More information is available on the Uniting AgeWell website.
Why choose Uniting AgeWell - Strathglen
- Convenient access via public transport and complimentary on/off site parking
- Competitive hourly rates exceeding industry standards
- Salary packaging benefits up to $15,900 + $2,650 annually
- Annual Leave loading
- Career advancement and educational opportunities
- Comprehensive Employee Assistance Program available 24/7
- Enhanced Parental Leave options
- Flexibility to relocate within our Uniting AgeWell network (Victoria and Tasmania)
- Not-for-profit, values-driven organization
About the Role:
As a Food Services Assistant at Uniting AgeWell Strathglen, you will play a vital role in ensuring the effective delivery of food services in alignment with the established menu and Food Safety Program requirements, tailored to meet the individual needs and wellbeing of residents.
Key Responsibilities:
- Collaborate within a multidisciplinary team to uphold daily and periodic cleaning protocols for food preparation and service areas
- Serve meals to residents in dining areas and through room service, manage dishwashing, prepare sandwiches, and offer beverages to residents and their guests
- Gather feedback on residents' preferences regarding menu options and report any observations or concerns about their wellbeing
- Engage in quality improvement activities and deliver exceptional customer service while maintaining friendly, supportive, and professional relationships with residents and their families
- Assist colleagues by sharing knowledge and expertise
About You:
This position is ideal for individuals who:
- Possess experience in food service, preferably within a healthcare, hospitality, or aged care environment
- Are available to work either 7am-3pm or 3.30pm-7.30pm as required for permanent or casual roles
- Can thrive in a fast-paced team environment
- Exhibit strong customer service skills and maintain high service standards
- Demonstrate initiative and the ability to work independently
- Value teamwork while also enjoying one-on-one interactions
- Are committed to contributing to a workplace culture based on the BEST principles
Essential Requirements for Aged Care:
- A current Working With Children Check card / Vulnerable People card
- Current and ongoing flu vaccinations
- Australian working rights
- Ability to pass a national police clearance and NDIS Clearance
Make a positive impact in your community.
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
Only shortlisted candidates will be contacted. We look forward to hearing from you.
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