Customer Experience Ambassador

7 days ago

Dubbo, New South Wales, Australia beBeeHospitality Full time $56,400 - $65,400

About this Role:

Job Summary

We are seeking a highly motivated and organised Customer Experience Ambassador to join our team. As the first point of contact for guests, you will be responsible for creating a warm and welcoming atmosphere through exceptional service.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure. If you are passionate about delivering outstanding customer experiences and possess strong organisational skills, we encourage you to apply.

Main Responsibilities
  • Provide exceptional front desk service, responding promptly to guest queries and resolving issues efficiently
  • Maintain accurate records, ensuring up-to-date knowledge of guest details and room allocations
  • Collaborate with colleagues to achieve seamless operational delivery, supporting cross-functional teams as needed
Requirements
  • You understand that every moment matters when it comes to guest service
  • You are great with people, possessing excellent communication and interpersonal skills
  • You are highly organised, with strong attention to detail and computer literacy
  • You hold a current RSA certificate, demonstrating your commitment to responsible service practices
Benefits

As a valued member of our team, you will enjoy a range of benefits including professional development opportunities, a supportive work environment, and the chance to make a real difference in the lives of our guests.

About Us

Our company values fun, safety, inclusivity, and creating a sociable future for customers and team members. We are dedicated to making moments that bring people together.

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