Service Professional

6 days ago


Hobart, Tasmania, Australia beBeeAutomotive Full time $45,000 - $65,000
Job Description:

As a mid-level service professional, you will be responsible for delivering exceptional customer service and overseeing the daily operations of our store.

This is a developmental role that will train you to handle phone calls, set appointments, and interact with customers. You will work closely with our team to provide top-notch service and ensure customer satisfaction.

The ideal candidate will have a strong passion for providing excellent customer service and a desire to learn and grow within our company.

Key Responsibilities:
  • Deliver exceptional customer service while listening to and consulting customers
  • Follow up with customers on services requested and estimated completion times
  • Oversee complete vehicle inspections and make comprehensive recommendations
  • Discuss pricing estimates with customers and promote shop service specials
  • Lead, manage, and train team members while maintaining alignment with our company vision and core values
  • Supervise technicians inspecting, diagnosing, and repairing domestic, European, and Asian cars and light trucks
  • Maintain inventory counts and ensure overall cleanliness and organization of the facility
  • Perform oil changes, tire rotations, and basic technician jobs
Requirements:
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunity to work with a passionate and dedicated team


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