Retail Manager: Outdoor Lifestyle Brand

1 week ago

Brisbane, Queensland, Australia beBeeSustainability Full time $90,000 - $120,000

We are passionate about getting more people outdoors to improve their wellbeing.

Kathmandu is a leading global outdoor lifestyle brand with a mission to make nature's benefits accessible to all.

As a Store Manager at our Birtinya Sunshine Coast store, you will be responsible for ensuring the successful and efficient running of the store.

  • Build and drive a customer-led culture through sales, service, and compliance initiatives.
  • Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets.
  • Work closely with the Regional Manager to ensure the store is running effectively.

About the Role:

The ideal candidate will have previous management experience in a retail or customer service environment with a proven ability to lead, motivate, and build sales and service through exceptional store management.

They will demonstrate exceptional problem-solving abilities and a proactive outlook along with sound knowledge of retail requirements, including POS, stock control, cash handling, security, and store presentation.

What We Offer:

A career opportunity in a dynamic and growing retail environment with a focus on sustainability and customer satisfaction.

Key Responsibilities:

Lead and manage a team of sales consultants to deliver outstanding customer experiences.

Develop and implement sales strategies to meet business objectives.

Maintain high levels of product knowledge and stay up-to-date with industry trends.

Ensure excellent customer service and resolve customer complaints promptly and professionally.

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