S&S Banking Consultant, Mt. Isa QLD

4 weeks ago

Mount Isa, Queensland, Australia ANZ Full time

About Us

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

About the Role

As a S&S Banking Consultant, you will be responsible for delivering customer-obsessed service that drives customer satisfaction and first call resolution. You will provide timely and accurate information on Everyday Banking enquiries, account openings, and processes via telephone and/or online channels.

Key Responsibilities

  • Deliver customer-obsessed service that drives customer satisfaction and first call resolution.
  • Provide timely and accurate information on Everyday Banking enquiries, account openings, and processes via telephone and/or online channels.
  • Demonstrate the ability to listen, build trust, and ask the right questions to exceed customers' expectations and improve customer outcomes, resulting in strong NPS outcomes.
  • Contribute to a team culture that is balanced across people, customer, risk, and performance.
  • Ensure compliance with all internal policies and procedures and external requirements, including legislative requirements such as Privacy and FSRA as well as the Underwriting Guidelines.

What We're Looking For

To grow and be successful in this role, you will ideally bring the following:

  • Experience in delivering high-quality customer experience.
  • Demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer, and risk measures.
  • Effective interpersonal and communication skills (written & verbal).
  • Demonstrated ability to work as a supportive team member.
  • Committed to self-development and opportunities to increase capability in role.
  • Computer literacy and navigation skills.

Why Join Us?

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We offer a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

  • S&S Banking Consultant, Mt. Isa QLD

    1 month ago

    Mount Isa, Queensland, Australia ANZ Full time

    About UsAt ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.About the RoleAs a S&S Banking Consultant, you will be responsible for delivering exceptional...

  • S&S Banking Consultant

    4 weeks ago

    Mount Isa, Queensland, Australia ANZ Full time

    About the RoleWe are seeking a highly skilled S&S Banking Consultant to join our team at ANZ. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesDeliver customer-obsessed service that drives customer satisfaction and first call resolution.Provide timely and...

  • Fitness Program Coordinator

    3 weeks ago

    Mount Isa, Queensland, Australia PCYC Mt Isa Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Gym and Fitness Officer to join our team at PCYC Mt Isa. As a key member of our fitness programs team, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction and retention of our members.Key ResponsibilitiesConduct inductions and...

  • Tool Storeperson

    3 weeks ago

    Mount Isa, Queensland, Australia Hastings Deering Full time

    About the RoleWe are seeking a skilled Tool Storeperson to join our team in Mt Isa. As a Tool Storeperson, you will be responsible for coordinating critical tooling in our service operations, managing small assets, and performing general maintenance and calibrations.Key ResponsibilitiesOversee the prompt service and coordination of tooling to support...

  • Tool Storeperson

    2 weeks ago

    Mount Isa, Queensland, Australia Hastings Deering Full time

    About the RoleWe are seeking a skilled Tool Storeperson to join our team in Mt Isa. As a Tool Storeperson, you will be responsible for coordinating critical tooling in our service operations, managing small assets, and performing general maintenance and calibrations.Key ResponsibilitiesOversee the prompt service and coordination of tooling to support...

  • Tool Storeperson

    2 weeks ago

    Mount Isa, Queensland, Australia Hastings Deering Full time

    About the RoleWe are seeking a skilled Tool Storeperson to join our team in Mt Isa. As a Tool Storeperson, you will play a critical role in coordinating tooling for our service operations, managing small assets, and performing general maintenance and calibrations.Key ResponsibilitiesManage tooling inventory and coordinate tooling for service...

  • S&S Banking and Finance Specialist

    2 days ago

    Mount Ommaney, Queensland, Australia ANZ Full time

    About UsAt ANZ, we pride ourselves on building a culture of purpose and belonging. As part of our team, you'll have access to exceptional growth opportunities and be part of an organisation that makes a real impact in the community.We're committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from...

  • Mt. Isa Business Professional

    2 weeks ago

    Mount Isa, Queensland, Australia Precruitment Full time

    At Precruitment, we are seeking a highly skilled and motivated Business Professional to join our team in Mt. Isa. As a key member of our team, you will play a vital role in providing administrative support to our clients and staff.Company OverviewPrecruitment is a leading recruitment consultancy specializing in permanent and temporary roles throughout...

  • Electric Vehicle Delivery Driver

    2 weeks ago

    Mount Isa, Queensland, Australia Australia Post Full time

    About the RoleWe are seeking a reliable and skilled Electric Vehicle Delivery Driver to join our team in Mt Isa. As an Electric Vehicle Delivery Driver, you will be responsible for delivering mail and small parcels to homes and businesses in the area.Key ResponsibilitiesDelivering mail and small parcels to homes and businesses in Mt IsaOperating and...

  • Security Officer

    1 week ago

    Mount Isa, Queensland, Australia MSS Security Pty Ltd Full time

    About MSS SecurityMSS Security Pty Ltd has established itself as one of Australia's leading security companies, delivering high-quality service and protecting high-profile sites across the country.CultureOur employees value working with MSS Security due to our focus on people and culture, extensive development opportunities, stability, and collaborative work...

  • Security Officer

    15 hours ago

    Mount Isa, Queensland, Australia MSS Security Pty Ltd Full time

    About MSS Security Pty LtdWe are a leading security company in Australia, delivering top-notch services and safeguarding high-profile sites nationwide.Career HighlightsDeliver exceptional security presence and customer-focused serviceBuild strong relationships with internal stakeholdersWork collaboratively in a high-achievement environmentAbout the RoleThis...

  • Fitness and Recreation Officer

    7 days ago

    Mount Isa, Queensland, Australia PCYC Mt Isa Full time

    About the RoleWe are currently seeking an enthusiastic Gym and Fitness Officer to join our PCYC Mt Isa Club team.This is a dual-role position, with 10 hours dedicated as a Gym and Fitness Officer, and 28 hours as a Member Services Officer.As a Gym and Fitness Officer, you will be responsible for conducting inductions, conducting fitness assessments and...

  • Psychologist - Mount Isa

    3 weeks ago

    Mount Isa, Queensland, Australia Health Workforce Queensland Full time

    Job Title: Psychologist - Mount IsaJob Summary:We are seeking a dedicated and compassionate Psychologist to join our team at Health Workforce Queensland. As a Psychologist, you will play a pivotal role in empowering individuals from diverse backgrounds to overcome health challenges. You will receive comprehensive support, including regular supervision and...

  • Security Officer Mt Isa

    4 weeks ago

    Mount Isa, Queensland, Australia MSS Security Pty Ltd Full time

    About MSS SecurityMSS Security is a leading security company in Australia, with a national presence and a reputation for delivering high-quality service. Our team is dedicated to protecting some of the nation's highest-profile sites, and we're committed to providing a safe and secure environment for our clients and employees.Culture and ValuesWe're a...

  • Security Officer Mt Isa

    4 weeks ago

    Mount Isa, Queensland, Australia MSS Security Pty Ltd Full time

    About MSS SecurityMSS Security is a leading security company in Australia, with a national presence and a reputation for delivering high-quality service. Our team is dedicated to protecting some of the nation's highest-profile sites, and we're committed to providing a safe and secure environment for our clients and employees.Culture and ValuesWe're a...

  • Fitness and Wellness Coordinator

    4 weeks ago

    Mount Isa, Queensland, Australia PCYC Mt Isa Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Gym and Fitness Officer to join our team at PCYC Mt Isa. As a Gym and Fitness Officer, you will be responsible for conducting inductions, conducting fitness assessments, and supervising the gym floor to ensure equipment is being used safely. You will also be responsible for providing...

  • Security Officer

    2 weeks ago

    Mount Isa, Queensland, Australia MSS Security Pty Ltd Full time

    About MSS SecurityMSS Security Pty Ltd is a leading security company with a national footprint across Australia. We deliver high-quality service and protect some of the nation's highest profile sites.CultureOur employees enjoy working with MSS because we:Have a high people and culture focus;Offer extensive development and progression opportunities;Provide...

  • Security Officer

    2 weeks ago

    Mount Isa, Queensland, Australia MSS Security Pty Ltd Full time

    About MSS SecurityWe are a leading security company in Australia, delivering high-quality services and protecting high-profile sites across the country. To learn more, visit our website at www.msssecurity.com.au.CultureOur employees enjoy working with us because we:Have a strong focus on people and culture;Offer extensive development and progression...

  • Psychologist - Mount Isa

    1 month ago

    Mount Isa, Queensland, Australia Health Workforce Queensland Full time

    Job Title: Psychologist - Mount IsaAs a dedicated and compassionate Psychologist, you will play a pivotal role in empowering individuals from diverse backgrounds to overcome health challenges. You will receive comprehensive support, including regular supervision and collaboration with experienced therapists, propelling your skills and guiding you through...

  • Psychologist - Mount Isa

    4 weeks ago

    Mount Isa, Queensland, Australia Health Workforce Queensland Full time

    Job Title: Psychologist - Mount IsaAs a dedicated and compassionate Psychologist, you will play a pivotal role in empowering individuals from diverse backgrounds to overcome health challenges. You will receive comprehensive support, including regular supervision and collaboration with experienced therapists, propelling your skills and guiding you through...