State Manager SA

3 days ago


Adelaide, South Australia Westpac Full time
Lead a High-Performing Team to Drive Business Growth

We are seeking a dynamic and experienced State Manager to lead our SME and Small Business portfolio across the region. As a key member of our Senior Leadership Team, you will be responsible for delivering exceptional customer outcomes and business growth.

Key Responsibilities:
  • Recruit, lead, and inspire high-performing teams to deliver exceptional customer experiences and business outcomes
  • Coach your leaders to enhance customer conversations, ensuring customer needs are met while promoting growth and success
  • Champion initiatives that improve the customer journey and eliminate pain points across channels
  • Foster a culture of growth and risk awareness, ensuring compliance and championing a customer-first mindset
  • Drive business performance by developing strategic plans and leveraging key relationships across the organization to grow the SME and Small Business portfolio
  • Collaborate with senior stakeholders to influence outcomes and lead strategic initiatives across the business
Requirements:
  • Proven success in a Business Banking sales leadership role with evidence of lending growth, winning market share, and leading an engaged team
  • Deep understanding of Business lending, with a strong focus on end-to-end origination and credit risk
  • Strategic thinking and execution skills that allow you to deliver on key metrics such as NPS, customer growth, and deposit performance
  • A passion for recruiting and developing a high-performing team while creating career pathways within your team
  • Strong stakeholder management skills and a track record of driving collaborative success across multiple business units
What We Offer:

We provide a supportive culture and create diverse, inclusive, and accessible workplaces, branches, products, and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email. We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email.



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