Disaster Recovery Specialist

4 days ago


Perth, Western Australia beBeeCustomerService Full time $45,000 - $65,000

We are seeking a Call Centre Representative to join our National Service team in Perth. This is an exciting opportunity for a motivated individual to be part of a dynamic team that provides fast, innovative solutions for disaster recovery and restoration services.

Key Responsibilities:
  • Taking inbound calls from insurers, customers, and our own restoration crews
  • Triaging, recording, and updating claims across multiple systems and portals
  • Managing a mix of inbound, outbound, and email-based queries
  • Juggling high volumes while keeping a cool head and a warm tone
What Makes a Hero?

A Hero has energy, passion, and a can-do attitude. They thrive on variety and are quick on their feet. Empathy and patience are essential, with the ability to stay calm under pressure.

About the Role:

This role is full-time, permanent, and offers immediate start. You will have paid overtime and career progression opportunities. Uniforms are provided, and ongoing industry training & upskilling are available.

Requirements:
  • Top-notch service and a friendly, professional phone manner
  • Strong communication skills (written and verbal)
  • Accurate and efficient data entry
  • Attention to detail with the ability to multitask under pressure
  • Empathy – you'll often speak with people in stressful situations

Must have: right to work in Australia, Ability to obtain a Police Check & Working with Children Check, flexibility with hours and overtime when needed.



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