Retail and Customer Service Professional

5 days ago

Cairns, Queensland, Australia beBeeOptical Full time $60,000 - $80,000
About the Role

This is a full-time opportunity in Cairns to develop your retail and customer service skills into a career as an Optical Assistant.

Key Responsibilities
  • Greet, guide and book customers: Be the first friendly face customers see, assist with their queries, and manage bookings to ensure they're all set for their next visit.
  • Support the experts: Learn to take patients through the pre-testing phase of their eye exam and assist our Optometrists to ensure smooth and efficient appointments.
  • Frame styling specialist: Dispense glasses with a range of lens options tailored to each customer's needs.
  • Customer experience champion: Be our customer experience champion and help us ensure that our customers leave feeling good.
Career Development Opportunities
  • Master your skill: Opportunity to work towards a certification in optical dispensing with full training available.
  • Grow into leadership: Opportunities to advance into In-Store Trainer or Supervisor roles.
Requirements
  • You're passionate about customer service and improving lives. Whether you're new to the industry or bringing optics experience, full training will be provided.
  • Building strong rapport with people from all walks of life, making you the go-to person for customers seeking clear vision.
  • Excel in fast-paced environments, communicate clearly, and always maintain a high level of professionalism under pressure.
Perks and Benefits
  • Build your fashion expertise and have the chance to work with renowned brands.
  • Enjoy two free pairs of glasses per year.
  • Birthday leave and volunteer leave.
  • Access to exclusive discounts and shopping programs through our perks app.

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