Financial Service Specialist

1 week ago

Darwin, Northern Territory, Australia beBeeCustomerExperience Full time $56,000 - $83,000
Role Overview

We are seeking a highly skilled Financial Service Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences by meeting their end-to-end financial needs and providing tailored solutions.

Main Responsibilities
  • Develop deep understanding of customers' current and future financial goals, designing solutions that meet their objectives and interests.
  • Educate and support customers with their digital literacy and online banking needs as we continue to innovate our offerings.
  • Guide customers through personalized lending solutions, exploring tailored personal loans and credit card options to help them achieve their goals.
Requirements

To succeed in this role, you will need:

  • Proven ability to achieve sales results through solutions that truly meet customers' needs.
  • Confidence to communicate with new and existing customers face to face and over the phone.
  • The ability to quickly build relationships and rapport with customers and colleagues.
  • Eagerness to understand and share what makes our bank unique.
  • Drive for collaboration - teamwork is crucial for us to work together and achieve our goals.
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to make a real difference in people's lives.
About Us

We are a community-focused bank committed to reinvesting profits back into the communities that create them. Our Community Banking model operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are used to fund local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.

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