Technical Support Specialist
3 days ago
At the forefront of IT professional services, we're shaping the region's digital landscape.
About the RoleWe prioritize talent diversity and growth. Our Service Desk team is ideal for launching an IT career, with opportunities to learn and develop new skills.
Your Key Responsibilities- Respond to client inquiries via phone and email, providing level 1 technical support.
- Meet established Service Level Agreements and KPIs.
- Solve and troubleshoot complex technical issues.
- A customer-centric approach and exceptional communication skills.
- Motivation and a willingness to learn and grow.
- Critical thinking and robust troubleshooting abilities.
We offer a dynamic work environment with long-term growth prospects and professional development courses. We care about our employees and provide flexible working arrangements and social events.
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Technical Support Specialist
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Business Development Specialist
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Leading Healthcare Expert
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