Dynamic Operations Leader

1 week ago

Sydney, New South Wales, Australia beBeeCustomerCentric Full time $90,000 - $110,000
Operations Support Manager Role OverviewWe are seeking an individual who can lead by example, deliver exceptional customer service, and build long-term relationships in a fast-paced environment.

Key Responsibilities:

  • Creating a work environment that fosters teamwork, recognition, and collaboration among team members.
  • Providing outstanding customer service to club members and guests, ensuring their needs are met and exceeded whenever possible.
  • Effectively managing the day-to-day operations of the club, including staff leadership and development initiatives.
  • Ensuring compliance with relevant laws and regulations at the federal, state, and local levels.
  • Handling escalated customer inquiries and complaints in a professional and timely manner.

What We Offer:

  • A dynamic and supportive work environment where you can grow and develop your skills.
  • The opportunity to make a real difference in the lives of our members and guests.
  • A competitive compensation package and benefits.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Experience in staff leadership and development.
  • Knowledge of relevant laws and regulations.

Why This Role Matters:

This role is critical to the success of our organization. As an Operations Support Manager, you will play a key role in delivering exceptional customer service, building long-term relationships, and leading by example. You will be responsible for creating a positive and productive work environment, ensuring compliance with relevant laws and regulations, and handling escalated customer inquiries and complaints. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.

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