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Team Leader
2 months ago
About Myer
Myer is a leading Australian retailer with a rich history of providing exceptional customer experiences. As a Team Leader at Myer, you will play a critical role in driving sales and service excellence in our stores.
Key Responsibilities
- Lead and develop a high-performing sales and service team to achieve sales targets and deliver exceptional customer experiences.
- Coach and mentor team members to improve their sales and service skills, and provide feedback and guidance to support their growth and development.
- Collaborate with Customer Service Managers to optimize customer in-store experiences and drive sales growth.
- Develop and implement sales and service strategies to drive business results and improve customer satisfaction.
Requirements
- Proven leadership and supervisory experience in a retail environment.
- Strong sales and customer service skills, with a proven track record of driving sales growth and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
- Ability to work in a fast-paced environment, with a strong focus on delivering results and meeting sales targets.
- Passion for customer service and a love of retail, with a commitment to delivering exceptional customer experiences.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and development, with a focus on leadership and management skills.
- A supportive and collaborative work environment, with a strong focus on teamwork and communication.
- Access to exclusive discounts and rewards, including a generous team member discount program.