Business Process Change Specialist

2 days ago

Brisbane, Queensland, Australia beBeeChange Full time $120,000 - $150,000
Our organization is seeking a highly skilled professional to fill the role of Business Process Change Specialist. The ideal candidate will have extensive experience in the financial services industry and possess in-depth knowledge of business operations and processes.">

The successful applicant will be responsible for analyzing customer needs, determining value-added solutions, and coordinating change initiatives. This will involve working closely with leaders across service delivery and other subject matter experts to develop a comprehensive understanding of business operations and processes.

A key aspect of this role will be to provide expertise on business processes and engage with stakeholders to identify impacts of change initiatives. The specialist will also be responsible for communicating the overall impacts and interdependencies of change initiatives to leadership teams and stakeholders.

In addition to these responsibilities, the Business Process Change Specialist will be expected to identify people, business, and customer-related risks and develop plans to mitigate or address these risks. The specialist will work collaboratively with leadership teams and other enabling roles to ensure effective implementation of change, including overseeing end-to-end change delivery.

Our organization offers a range of benefits, including competitive salaries, 14% superannuation, and opportunities for career development and training. We also offer a flexible work arrangement, allowing employees to balance their work between in-person days at our purpose-built hubs and working from home.

Applicants for this role should possess excellent communication and interpersonal skills, as well as the ability to consult, facilitate, negotiate, and influence with a broad range of people at all levels. A proven ability to plan, prioritize, and manage multiple activities is also essential, as is the ability to adapt to change and take on new challenges.

Our organization values diversity and inclusion and is committed to creating a respectful workplace culture. We believe that our employees are our greatest asset and we strive to provide them with opportunities for growth and development.

Key qualifications for this role include:

  • Extensive experience in the financial services industry and in-depth knowledge of business operations and processes
  • Excellent communication and interpersonal skills
  • Ability to consult, facilitate, negotiate, and influence with a broad range of people at all levels
  • Proven ability to plan, prioritize, and manage multiple activities
  • Adaptability and ability to take on new challenges

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