IT Infrastructure Specialist

7 days ago


Canberra, ACT, Australia beBeeNetwork Full time $70,000 - $90,000
Job Description

A leading managed service provider in Australia is seeking a dedicated IT professional to join their team in Canberra. As an L2 Support Technician, you will be responsible for providing exceptional technical support to clients across various platforms.

The ideal candidate will have proven experience in a similar L2 support role, preferably within a Managed Service Provider environment. A strong understanding of Windows OS, Microsoft 365 suite, and Active Directory is required. Additionally, CCNA knowledge (mandatory) with a good grasp of networking concepts is essential.

The selected candidate will troubleshoot and resolve issues related to Windows OS, Microsoft 365 suite, and Active Directory. They will also collaborate with the team to manage and maintain network infrastructure. To excel in this role, excellent problem-solving skills and the ability to provide high-quality customer support are necessary.

Required Skills and Qualifications
  • Proven experience in a similar L2 support role, preferably within a Managed Service Provider environment.
  • Strong understanding of Windows OS, Microsoft 365 suite, and Active Directory.
  • CCNA knowledge (mandatory) with a good grasp of networking concepts.
  • Excellent problem-solving skills and the ability to provide high-quality customer support.
Benefits

This dynamic work environment offers a competitive salary package and ongoing professional development opportunities. You will have the opportunity to work with diverse IT systems and expand your technical expertise.

What's on Offer

Competitive Salary Package: An attractive salary range of $70,000-$90,000 annually, based on experience.

Ongoing Professional Development Opportunities: Continuous learning and growth in a fast-paced industry.



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