
Skincare Specialist Manager
7 days ago
The Counter Manager will be responsible for managing the sales team and ensuring excellent customer service standards are met. This is an exciting opportunity to join a leading brand and take on a key role in driving business growth.
Key Responsibilities:
- Inspire and motivate the sales team to achieve and exceed sales targets through coaching and constructive feedback.
- Build strong relationships with customers and colleagues alike, fostering a positive working environment.
- Provide personalized consultations and skin services to customers, showcasing the range of products available.
- Develop and implement business plans to drive sales growth and increase revenue.
- Maintain a beautifully presented counter that showcases the products effectively, creating an inviting atmosphere for customers.
- Act as an ambassador for the brand, promoting its values and mission at all times.
- A passion for skincare and a love for the products offered.
- Experience in leading and motivating a team to achieve high performance levels.
- Excellent customer service skills, with the ability to work effectively with customers and colleagues.
- The ability to work with business plans and data to drive sales growth and review individual and team performance.
- Enthusiasm for ongoing learning and development, expanding knowledge of skincare and service expertise.
- Discounts on products and services offered by the company.
- Quarterly goody box delivered to employees, featuring new and exclusive products.
- Discretionary bonus scheme for employees who meet certain targets.
- Certification program to become a certified skin expert.
- Generous holiday entitlement increasing with length of service.
- Personal pension scheme offering financial security for employees.
- Opportunity to work in a dynamic and fast-paced environment.
- Chance to develop leadership skills and progress within the company.
- Collaborative and supportive working environment.
- Passionate and dedicated professionals working together towards a common goal.
- Strong focus on teamwork and collaboration.
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