
Strategic Client Director
6 days ago
This leadership position is responsible for spearheading Client Account Engagement and Service Delivery. The ideal candidate will establish best practices to serve clients across multiple service offerings, empowering operations teams to deliver superior service.
Main Responsibilities:
- Prioritize client account management or oversee a portfolio of accounts
- Drive the quality of service delivery throughout the organization
- Implement strategies to enhance and standardize all aspects of client operations
- Optimize organizational design and teams to improve operational efficiency and client satisfaction
Key Qualifications:
- A Bachelor's degree or relevant experience required
- At least 8 years' experience with a proven track record as a recognized leader and manager in a customer service-focused environment
Working Conditions:
Collaborative office setting
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