Exceptional Customer Service Representative Opportunity

1 week ago

Perth, Western Australia beBeeCustomer Full time $55,000 - $62,500

Customer Service Associate Job Description

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Job Title: Customer Service Associate

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Manage the main switchboard and greet customers and visitors in a friendly and professional manner.
  • Process department invoices accurately and on time.
  • Ensure workplace health and safety by proficiently managing administrative tasks and maintaining a clean and safe environment.
  • Oversee stationery orders and manage incoming mail to maintain office efficiency.
  • Provide comprehensive administrative support to enhance team productivity.

Requirements:

To be successful in this role, you will need to possess excellent communication skills, both verbal and written, and be able to articulate ideas clearly and concisely. You should also have a proven track record of delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including:

  • An attractive salary package aligned with your skills and experience.
  • Ongoing training and development opportunities.
  • Long-term employment with opportunities for career growth and advancement.
  • A strong commitment to safety for all employees.
  • Generous workplace benefits, including discounts on health insurance and novated lease options.
  • Access to our Employee Assistance Program and ongoing commitment to your health and wellbeing.

About Us:

Our organization is committed to fostering a vibrant culture that values innovation, collaboration, and personal growth. We are a key player in the Australian transport industry, employing over 1,000 people across 19 locations around Australia. We offer a dynamic and supportive work environment, where you can grow and develop your career.

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