
Senior Resource Coordinator
1 week ago
This role involves scheduling resources to support business KPIs, Service Levels, and training targets. The ideal candidate will have highly developed negotiation and relationship building skills with sound written and verbal communication skillset.
- Scheduling Advice: Provide scheduling advice to key stakeholders.
- Impact Assessments: Conduct impact assessments for scheduling changes.
- Employee Records: Maintain accurate employee records using specialist workforce planning tools.
- Strategic Forecasting: Complete strategic forecasting of workload, including trending and any impact factors.
- Presentation Skills: Analyse information and convert it into a presentation providing valuable insights.
Requirements:
- Previous experience in Workforce Planning (desirable).
- Highly developed negotiation and relationship building skills with sound written and verbal communication skillset (required).
- Ability to hold discussions with Senior Leaders around performance and planning.
- Exceptional eye for detail and high sense of accuracy (required).
- Data Analysis: A background in reporting/data analysis, specifically Tableau (desirable).
Benefits:
We value innovative thinkers who can enhance the customer experience. If you are interested in this role and have the required skills, please get in touch with our HR team.
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