Travel Consultant

1 month ago


Brisbane, Queensland, Australia Flight Centre Travel Group Full time

Flight Centre Travel Group is a leading travel company with a strong presence in Australia and New Zealand.

About the Role

We are seeking an experienced Cruise Industry Professional to join our team. This is an exciting opportunity for someone who is passionate about cruise holidays and wants to turn their passion into a rewarding career.

Key Responsibilities:

  • Quoting, booking and invoicing cruise bookings and packages
  • Ensure that KPIs are met, meeting and exceed monthly sales targets
  • Support and handle customer enquiries efficiently and accurately
  • Maximise sales opportunities by upselling & cross-selling
  • Monitor and action all relevant mailboxes daily
  • Maintain accurate and comprehensive product information in order to deliver and generate sales

Salary: The estimated salary for this role is between $60,000 - $80,000 per year, depending on experience.

Requirements

To be successful in this role, you will need:

  • Proven experience working in a customer service environment and working towards sales targets
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
  • GDS experience
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently

Benefits:

  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
  • Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply
  • Development: Individualised Learning & Development pathway options
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, social team building and industry events
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
  • Sustainability: The protection of our environment is essential to the future of tourism


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