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Financial Collector Specialist

1 month ago

Essendon, Australia St Bernard's College Full time
Job Description

This is a specialist role focused on the collection of Fees and Sundry charges for St Bernard's College. The position requires regular communications with parents, the Principal and Senior Leadership Team, as well as external service providers.

Key Responsibilities:
  • Collection Process Management:
    • Maintain the Family Database using College Systems.
    • Respond to parent queries in a timely & efficient manner.
    • Regular Contact of debtors & Issue monthly Debtor Statements.
    • Documentation & communication up to date on College systems.
    • Prepare correspondence to families and external providers as required.
    • Repayment Plans – Families to be setup & monitored to payment plans.
    • Prepare recommendations for collection action and/or write off's to Business Manager.
    • Monitor progress of accounts referred to external agencies for collection and respond to their enquiry for transactions reports and other information for collection of debt outstanding.
    • If required represent the College at VCAT hearings.

The successful applicant will have the following competencies:

  • Experience in a similar debt collection position.
  • Knowledge of Synergetic.
  • Knowledge of ACCC/ASIC Debt Collection Guidelines.
  • Exemplary computer skills, including high level keyboard skills
  • Experience with Microsoft packages

Prior experience in the education sector is desirable but not necessary.

About the Role

We are looking for an experienced financial collector to join our team. You will have excellent communication and organisational skills and be able to work independently in a fast-paced environment.

A competitive salary package is being offered for this role. Estimated salary range: $60,000 - $80,000 per annum based on location and industry standards.