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Show Experience Coordinator
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Care Coordinator Opportunity in Northern Rivers
2 months ago
We are seeking an experienced Care Coordinator to join our team at Right at Home Gold Coast Northern Rivers. As a vital member of our team, you will oversee and facilitate the provision of high-quality care and services to our clients and participants.
Key Responsibilities- Client Care Assessments: Perform thorough assessments to identify client care needs and develop personalized care plans.
- Client Management: Manage client compliance and maintain a caseload of clients, ensuring timely and effective care delivery.
- Care Coordination: Coordinate the delivery of tailored care services, adhering to allocated funding and budget requirements.
- Administrative Tasks: Engage in general administrative duties associated with the role, including data entry and record-keeping.
- Relevant Qualifications: Hold a Certificate IV or Diploma in Nursing, or a related field.
- Experience: Prior experience in aged care, NDIS, or mental health care coordination is highly regarded.
- System Familiarity: Familiarity with My Aged Care, Home Care Package, and NDIS systems is essential.
- Care Planning: Proven ability to evaluate and plan care needs within the community.
- Technical Skills: Proficiency in using computer systems, including Microsoft Office 365, Sharepoint, Outlook, and rostering software.
- Communication Skills: Proven ability to manage incoming calls in a friendly and professional manner.
- Problem-Solving: Demonstrated capacity for planning, organization, problem-solving, and solution-finding.
- Teamwork: Positive attitude with a strong aptitude for teamwork and collaboration.
- Networking: Outstanding networking and consultation skills to establish relationships with external organizations for referrals.
- Customer Service: Exceptional customer service skills, both written and verbal, while maintaining confidentiality and privacy in accordance with company policies.
- Rewarding Work: Opportunities to make a meaningful difference in our community.
- Supportive Team Culture: A very supportive, flexible, and positive team culture.
- Employee Rewards: Access to an employee rewards retail discount program.
- Competitive Remuneration: Competitive remuneration package.
- Career Progression: Opportunities for career progression and development within the company.