Process Improvement Specialist
1 week ago
About Super Retail Group
Super Retail Group is a leading retailer in Australia and New Zealand, owning four iconic brands: Supercheap Auto, rebel, BCF, and Macpac. The company's culture is built on innovation, opportunity, and a passion for customer experience.
About the Process Improvement Analyst Role
This permanent, full-time opportunity is based in Strathpine, northern Brisbane suburbs, with the flexibility to work from home regularly. As the Process Improvement Analyst, you will be responsible for identifying, evaluating, and delivering improvement initiatives that contribute to the Group's strategy.
Key Responsibilities
- Foster collaborative relationships with stakeholders across the organization to drive improvement initiatives.
- Utilize the SRG Process Improvement Framework to align with Business Architecture and Operating Model.
- Work closely with professionals across the Group to achieve valuable outcomes.
- Apply Lean and Agile principles to drive business process improvement.
About You
- Significant experience in business process improvement, leading initiatives and project teams.
- Practical experience with process improvement approaches, frameworks, tools, and practices (Lean, TQM, Kaizen, PDCA, Six Sigma).
- Proven expertise in process decomposition architectures, operating model design, and business process modeling.
- A passion for human-centered design, agile, and lean delivery principles.
Why This Role?
- Gain exposure to senior leaders while working on interesting and varied work that shapes the future of the organization.
- Drive complex problems that impact senior leaders and contribute to the organization's success.
What We Offer
You will be part of a dynamic team that is passionate about delivering exceptional customer experiences. You will have the opportunity to work on diverse projects, develop your skills, and grow your career in a supportive and collaborative environment.
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