Pega Decisioning Expert
4 weeks ago
We are seeking a highly skilled Pega Decisioning Scientist to join our team at Bupa. As a key member of our Customer Engagement team, you will be responsible for designing, developing, and deploying end-to-end AI models utilizing Adaptive Models.
Key Responsibilities- Lead the design and development of AI models tailored to Customer Engagement, leveraging Adaptive Models and various analytical approaches.
- Oversee the implementation and management of Simulation and Experimentation capabilities.
- Ensure AI model outputs are productionized and operationalized to improve the customer experience across all communication channels.
- Collaborate with business stakeholders to optimize performance and leverage AI models to solve complex problems.
- Regularly monitor and maintain Adaptive models and their predictions within the system.
- Lead the establishment of governance frameworks for AI usage in Customer Engagement.
- Provide critical direction in Decisioning and Data Model Design to ensure scalable and process-driven AI solutions.
- Stay abreast of the latest developments in decisioning and analytics to maintain cutting-edge AI solutions.
- 7-10+ years of relevant Pega Decisioning and Analytics experience.
- Prior experience and solid understanding of Adaptive and Predictive models in Pega.
- Deep understanding of Control group to measure performance.
- Prior experience of setting up adaptive models on omni-channel platform.
- Prior experience of A/B testing and experimentation using Pega CDH.
- Experience in setting up visual representation of Action performance using Pega data models.
- Solid experience in representing Action distributions across channels.
- Understanding of Impact Analyzer and Experimentation set up in Pega.
- Understanding of Pega Gen AI capabilities.
- Relevant Pega decisioning and system certifications.
- Understanding of Simulation in Pega.
- Experience in defining requirements for data modelling to support stakeholder's reporting requirements.
- Sound exposure of Pega decisioning framework v8.7 onwards.
- Strong understanding of marketing and campaign management from idea inception through execution and analysis.
- Pega Decisioning project experience through all phases of the project lifecycle from scoping and planning, requirements gathering, design, development, testing, and go live.
- Bachelor's Degree or equivalent professional experience.
As a Bupa employee, you will have access to a range of benefits, including competitive salary, flexible working arrangements, and opportunities for professional growth and development.
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
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Pega Decisioning Expert
2 months ago
Melbourne, Victoria, Australia Bupa Full timeAbout the RoleWe are seeking a highly skilled Pega Decisioning Expert to join our team at Bupa. As a key member of our Customer Engagement team, you will play a critical role in designing, developing, and deploying end-to-end AI models utilizing Adaptive Models.Key ResponsibilitiesLead the design, development, and technical support for AI models tailored to...
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Pega Decisioning Strategist
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Pega Decisioning Specialist
3 weeks ago
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Pega Expert with Decisioning Specialization
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