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Program Director Enterprise Solutions

2 weeks ago


Brisbane, Queensland, Australia Queensland Fire Department Full time

We are looking for an experienced IT Program Manager to join our team at the Queensland Fire Department. In this role, you will play a vital part in supporting key frontline services and contributing to the collective achievement of our strategic objectives.

You will be responsible for managing multiple complex IT Projects and initiatives, including but not limited to platforms such as Service NOW, SAP, and other key Enterprise and/or Frontline IT Platforms. This will involve leveraging strong Agile and Human Centered design skills to drive effective collaboration across internal IT Directorate resources, relevant business stakeholders, and suppliers to ensure the successful delivery of projects and achieve required organisational outcomes.

Key Requirements
  • Demonstrated Program Management experience in a large scale, complex ICT project environment, including planning, risk management, procurement, budgeting, and project closure.
  • Proven ability to lead, manage, and mentor multiple multi-disciplinary program and project teams.
  • Demonstrable experience with the Project / Program management of platforms such as Service NOW across various modules including ITSM, Core Services, Portfolio Management, and other Service Delivery components.
  • Prince2 Agile certification or equivalent / Project Management Professional (PMP) equivalent.