
Hotel Operations Director
2 days ago
Housekeeping Leadership Opportunity
We are seeking an experienced Housekeeping Leader to join our team at a globally recognized hotel brand. This is a unique opportunity to oversee all aspects of the housekeeping department and contribute to delivering exceptional service and operational excellence.
About the Role
As a Housekeeping Leader, you will be responsible for ensuring the cleanliness and presentation of guest rooms, public areas, and back-of-house facilities. You will manage a team and uphold IHG brand standards by implementing quality assurance measures, conducting regular inspections, and monitoring housekeeping supplies, linen inventory, and equipment.
Key Responsibilities
- Lead and manage the day-to-day housekeeping operations
- Supervise, train, and support housekeeping team members
- Ensure all rooms and public areas meet IHG cleanliness and presentation standards
- Coordinate with Front Office and Maintenance to ensure smooth operations
- Monitor housekeeping supplies, linen inventory, and equipment
- Maintain cost-effective staffing levels and departmental efficiency
- Conduct regular inspections and implement quality assurance measures
- Ensure compliance with health & safety and hygiene regulations
About You
- Proven experience as a Housekeeping Leader or Assistant Housekeeper in a hotel environment
- Strong team leadership, organizational, and time management skills
- Excellent attention to detail and a passion for maintaining high standards
- Familiarity with housekeeping systems, protocols, and reporting
- Ability to work in a fast-paced, high-occupancy environment
- Flexible availability including weekends and public holidays
What We Offer
- Competitive salary and benefits package
- Opportunity to work at a global hotel brand while being part of a vibrant management company
- Career progression within our network of properties
- Supportive, multicultural, and inclusive work environment
- Uniform provided
- Staff discounts across affiliated hotels
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