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Service Excellence Coordinator

1 week ago

Logan City, Queensland, Australia LifeFlight Australia Limited Full time

Fitness Cartel is committed to providing exceptional customer experiences. We're seeking a Service Excellence Coordinator to lead our Front of House team and drive business growth through exceptional service.

About the Role:
  • Coordinate and lead the Front of House team to achieve exceptional customer service and sales targets
  • Develop and implement strategies to enhance the member experience and drive sales
  • Work closely with the management team to identify opportunities for growth and improvement

Requirements:

  • 2+ years of customer-facing experience in the fitness industry
  • A strong understanding of customer service principles and practices
  • Excellent communication and interpersonal skills