Lead Retail Operations Manager

1 day ago

City of Monash, Australia beBeeOptometrist Full time $100,000 - $120,000
Job Overview

As a seasoned retail professional, you have the unique opportunity to lead our store team in delivering exceptional customer experiences. This role requires strong leadership and communication skills to collaborate closely with optometrists and coach effective selling and customer service skills to store team members.

Key Responsibilities:

  • Oversee the day-to-day operation of our retail arm and ensure compliance with company policies and procedures.
  • Collaborate with optometrists to drive customer satisfaction and loyalty.
  • Develop and implement strategies to enhance store performance and achieve business objectives.

About the Ideal Candidate:

  • This role is suitable for experienced retail professionals with 1-2 years of experience in a senior management position or higher.
  • Demonstrate ability to work with budgets and scheduling staff in compliance with labor laws.
  • Preferred Tuesday to Saturday availability.
  • Optical work experience required.
  • Communication skills in Mandarin or Cantonese are highly desirable.

Join us if you are passionate about leading high-performing teams and driving business success. We offer opportunities for career growth and support relocation needs.

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