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Customer Service Ambassador

2 months ago

Perth, Western Australia Hawaiian Group Full time
{"Job Title": "Customer Service Officer", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key ambassador for Hawaiian Group, you will be responsible for providing exceptional customer service and support to our tenants, customers, and community.

Key Responsibilities:

* Provide a warm and welcoming experience for all customers and tenants
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Develop and maintain strong relationships with tenants and customers
* Ensure the property is presented at the highest standard at all times
* Collaborate with the Marketing and PR team to deliver marketing messages and campaigns
* Work collaboratively with the Operations Team to ensure smooth operation and compliance requirements

Requirements:

* 2+ years' experience in a customer-focused position
* Strong Microsoft Office skills and ability to learn new systems quickly
* Knowledge of shopping centre management and/or retail experience preferred
* Strong verbal and written communication skills
* Ability to work independently and collaboratively as required
* Professional appearance and telephone manner

What We Offer:

* A dynamic and supportive work environment
* Opportunities for career growth and development
* Competitive salary and benefits package

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please submit your CV and cover letter to apply for this role.

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