Lead Quality Assurance Manager
3 days ago
About Us
Pact Group is a leading provider of packaging solutions, committed to creating a circular economy through sustainable practices.
Job Summary
We are seeking a highly experienced Quality Assurance Manager to lead our quality management systems and ensure compliance with regulatory requirements.
Key Responsibilities
- Provide strategic leadership on quality management systems, including FSSC 22000 v5.1 for food contact products.
- Maintain, review, and improve quality assurance systems, including FSSC 22000 V 5.1 for food-contact products, and additional 3rd party system certification requirements.
- Participate in the testing of raw materials and finished products, and ensure equipment is working effectively to analyze and complete testing.
- Work with the Site Leadership team and JV partners to maintain and implement quality systems' improvements and new processes to achieve the agreed QAS certification/s.
- Manage quality assurance testing for timely completion, recording, and feedback to appropriate personnel across the facility and remote stakeholders.
- Manage all quality assurance communications from external and internal (customers and suppliers) for timely acknowledgement, investigation, correction, and feedback to appropriate personnel across the facility and remote stakeholders for Complaints and Non-conformances. Initiate and conduct regular quality meetings.
- Lead and manage all site quality audits (internal and external) for FSSC, Customer Food Safety and Quality requirements and other 3rd Party certifications.
- Support the Site Manager to build and maintain strong personal relationships with key client stakeholders, ensuring contractual compliance in service delivery to retain and grow.
- Promote a culture of zero harm, including an unrelenting focus on continually improving our safety culture.
- Management of the technical support team, providing hands-on support where required.
About You
- 5+ years in a similar quality leadership role.
- Sound experience in global and interdepartmental planning and execution of strategy.
- Board, partner, and external stakeholder engagement and reporting experience.
- Track record in successful set-up of quality systems such as FSSC 22000 and ISO 9001.
- Previous experience in a quality role in a food-plastics or food company. Additional experience in a technical or operational role/s in the food-plastics or food industry will be highly regarded.
- A personable leader, with the ability to communicate and connect across all levels.
- Experienced in driving cost improvement strategy in an industrial, low-margin, high-volume business or business unit.
- Knowledge of Opex and Capital budget responsibilities related to Quality Agenda.
- Experience interfacing with customers, suppliers, system certifiers/auditors.
- Led significant value creation projects for the division.
- Experience with multi-site industrial companies.
- Australia/New Zealand experience.
Qualifications
Bachelor's in science or related field.
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